We went for the first time to this place for the kids New Years Eve special last night. I ordered an unsweetened tea and it tasted horrible. I asked for some lemons and the lady didn’t understand me and started putting them into our pitcher of root beer. I then had to stick my hand in the way sI she’d stop and took the other two lemons. They were so rotted it was disgusting. I almost threw up right then and there. I had to go to the restroom to wash my hands to get rid of the smell. When we told the gentleman of the issue he seemed not to mind and dumped the root beer out and refilled it.
Sure, if you're looking for a place to bring the kiddos, so you can enjoy an uninterrupted brewski -- Westdale might be your move.
However, if you care about: scoring well, maintaining your form, or consistent pin action. Then, stay clear of Westdale, at all costs. Otherwise, you risk an existential crisis, as everything you hold true about bowling, amounts to NOTHING at Westdale.
Great atmosphere for a ton of fun! Black light bowling and laser tag are great for a birthday party. Bring cash or have your ATM card ready. There is an ATM machine available on site.
Ahh, while I love the atmosphere and all that is, "Westdale Lanes," (e.g., quartermania, laser tag, and cheap-ish drinks). The intorerable lane quality and fickle bowling ball selection, are driving factors in my decision to rate Westdale one star. During your game(s), you'll feel like you're throwing an outdated, greased up watermelon; down an asymmetrical lane, that's been mopped with years of chicken gizzard sludge.
Horrible customer service. The lady was intentionally slow and rude. We were there with kids on a no school day and she seemed put out by that. We originally thought she was annoyed and rude to just us but then we watched her repetively to others that came in regardless of age. On top of that we had issues with our lanes, which meant we had to go back and deal with her AGAIN. I would not recommend this place. Spend your money at one of the others nearby that offer more up to date equipment, cleaner environment and bathrooms (theirs were disgusting) and the most important thing...good customer service!
We still made the best of it though and had fun. All the kids got little prizes which was really nice of them. Overall if you are looking for a place to bowl but not eat or use the restroom then you found the perfect place to go.
The entire place could use a serious cleaning and fixing. Not even modernization but just fixing and cleaning.
Pricing seems to be questionable. I came in on Saturday afternoon before it got busy. Great customer service when we got there. I paid for 1 lane of bumper bowling and 2 games of regular 'adult' bowling. I paid for 8 pairs of shoes. Letting the gentleman know that our friends would be joining for the last 3 pairs of shoes. When my friend arrived he was made to pay for their 3 shoes! I had to go up and ask him to look up that I did pay for the 8 pairs. My friend had paid a little over $8 for shoes but was refunded only $6. We only ended up bowling 1 game of the 2 I paid for of the 'adult' bowling (their term, not mine). I asked if I could refund it since we only played 1 and the 1 game of bumper. I was told I could not since both games were played. Umm, no they were not. I commented that they weren't but I was ignored. Overall, the 6 kids had fun and then played laser tag and had a blast. Not sure we will be back after feeling like we were ripped off.
Westdale Bowling Center Lazer Tag is a US Bowling Alley based in Cedar Rapids, Iowa. Westdale Bowling Center Lazer Tag is located at 2020 Scotty Dr, Cedar Rapids, IA 52404, USA.
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