I unfortunately had a very negative experience with Brecke in the Plumbing division. Although I had previously hired Brecke Plumbing to install 4 tubs in my 4-plex apartment and was satisfied with estimate for the work as well as the installation, when I rehired them to install 3 toilets and 3 lavatory sinks that we had purchased, along with installing quarter-turn valves for each, the plumber they sent out took over 6 hours! AND Brecke Plumbing charged me $1190 for the labor! FURTHERMORE, the plumber, after "working" for over 6 hours and after 2 trips to the plumbing supply, left me with a cracked toilet base because he installed the toilet bolts incorrectly and all 3 toilet tanks were not properly tightened and ROCKED and all 3 sinks LEAKED! When I complained that day to the Plumbing Manager, Bart Glowacki, via text, he offered no solution and further did not follow up the next day. We had to, ourselves, repair and reinstall all 3 sinks and re-bolt all 3 toilets! The next day, I detailed in an email the "work" that I witnessed by their plumber and sent photos of the leaks and cracked toilet base left by their plumber, after which I received an invoice for $1190 with a reduction of $371 due to "customer dissatisfaction" with an attached copy of an explanation of work done from the plumber While I appreciate the reduction due to my "dissatisfaction," what was not at all addressed was how do pay this amount AND live with all the work that we did to repair the mess the plumber left behind? I am so disappointed in this company's ethics that I can no longer even work with their Mechanical Division that worked so wonderfully on the boiler in my apartment building. I can no longer trust Brecke Plumbing and I will NEVER again hire a plumber without receiving a WRITTEN ESTIMATE again! I have learned my lesson - a very costly lesson!
Local company. As good as it gets!
Brecke Mechanical Contractors is a US General Contractor based in Cedar Rapids, Iowa. Brecke Mechanical Contractors is located at 4140 F Ave NW, Cedar Rapids, IA 52405, USA.
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