I love that Fareway believes that family is important! Sunday is family day for all employees!
Please read the whole review!!!!!
There is a young guy that works with short hair and glasses that always goes ahead of you no matter what when coming down an isle and YOU have to sidestep him. Then he acts like you are in the way despite you being the customer. So much of the customer always coming 1st!
The meat counter is outstanding! You order is always custom cut and wrapped. They offer a variety of meat bundles that save you a lot of money.
Excellent customer service brings me back to this store time and time again. I love the small store atmosphere, where the employees are truly happy to assist you.
While I love the Fareway Grocery Store Chain, this Fareway suffers from poor staffing and management. You can wait up to 21 minutes (timed) to get pop cans exchanged for cash and people on break (and even after!) won't even get up for a few seconds to let staff know that someone needs service. And this is a common problem, not a one time thing. And no, not one person was ahead in line!
Great service,small,easy to get in & out of,they call for checkers as needed to keep the lines short,great meat & produce as well...
There is one staff that IS helpful, and that's an older Irish American gentleman that brings groceries to your car. I must say, he is the ONE exception to the store. A true gentleman!
Staff are never cheerful and they reach down to a different older pile of meat when you get your ground hamburger. It's one thing if it was from the back, it's another that it's not even from the display and is turning brown on it's own (Raw meat brown not red!? Sheesh!). They won't even let you pick your own meat out at times from the front of the display.
You will be looking at magazines in a roughly 5ft wide isle and be standing 18" or so from the magazines, with a wide clear path behind you, but the manager himself will cut in front of you while you are browsing. Very rude!
Excellent place to grocery shop. Friendly, helpful employees, always ready to help in whatever way they can. Best place to purchase super cuts of meat, and pre made Chicken Cordon Bleu and Chicken Grillers.
These are a few things that I could think of on a long list of things need to change, starting at the management level. Note that this is NOT AT ALL a typical Fareway experience. For a more helpful store, check out the one in Marion. That gets a full five of five stars!
I love Fareway carry out service. That is something you just don't see in big box stores. This service is a special touch and much appreciated.
Good prices and selection, nice employees. They literally won't let you take your cart to your car unattended (which is strange at first, but you get used to it). It's the kind of store regular folks go to. It's somewhere in the middle, between a high-end store like Hy-Vee (with fancy cheeses and overpriced everything) and a no-frills store like Aldi (with great prices but very limited stock and selection). Fareway is my go-to grocery store!
Fareway Grocery is a US Grocery Or Supermarket based in Cedar Rapids, Iowa. Fareway Grocery is located at 3717 1st Ave SE, Cedar Rapids, IA 52403, USA.
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