Food used to be great, not any more! Food not even warm. They changed their eating hours. Dinner not even served till 6:45 on the 8th foor which half is Pediatrics.
Had a great experience while in labor with my daughter. All my nurses were great! Cafeteria food was great as well so idk what people are talking about with that :/ Although, when I was hospitalized after delivery (preeclampsia) I had one nurse who just wasn't up to par. Wasn't personable, didn't talk/comfort me, moody but it didn't ruin my experience.
Terrible experience in the ER and had to pay an outrageous price for it. Sent emails and letter to Tim Charles and have had no response. Had to go to another Dr and then went to surgery the same day, when the Mercy ER Dr Saud he couldn't find anything. Now all of our Dr's are independent because we have lost all respect for Mercy.
Save your money and don't eat in the cafeteria after the lunch hour. Employees are RUDE and if you complain about your stuff being old and dried out,they will not give you your money back, they will ask you what you're looking at and act like they want to fight you! ? Seriously, I was shaking by the time it was over!
Just came home after knee surgery at mercy Hospital in Cedar Rapids. I could not have asked for better care. The nurses, techs, P/T, O/T, food service and volunteers took the time to answer any questions, never acted like I was an imposition (had this at other hospitals!) and were friendly to me and my wife the entire visit. They are a first class act and this is why we always come back to Mercy for any of our major medical needs! Love the 3rd floor staff!!!
5 hours waiting for a loved one having surgery and nothing to eat, all I wanted was to sit down and relax and enjoy my food. What happened to customer service?
Mercy Medical Center Cedar Rapids is a US Hospital based in Cedar Rapids, Iowa. Mercy Medical Center Cedar Rapids is located at 701 10th St SE, Cedar Rapids, IA 52403, USA.
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