Quick one day rental at CID from great and friendly people. Processed me VERY quickly and sent me on my hurried way.
Great price! Good vehicle! Excellent service. Why do I need another rental company when Alamo has my back?
This was one of the best rental experiences I have ever had. The young lady at the counter in Cedar Rapids was outstanding in friendliness, helpfulness, and knowledge. Her name escapes me, but I think it might have been something like Brandi. I also really enjoyed the car, a new Buick Envision. I look forward to the next time I'm in Cedar Rapids and in need of a car!
Here's how it happened for us, in detail. Did our online search for coupons, promos and discounts over a week and Alamo came the cheapest, as always. We needed the car for 6 days so we rented for one week since weekly rental is cheaper. We were doing long distance travel so we went for an economy car since its high MPG makes the trip significantly cheaper. They day of pickup I Was running late so I called the branch and kindly asked them to wait for me for 5 minutes after the closing hour on a Saturday night and they did. I arrived on time (5 minutes late) and the agent cheered me without any concern about me being late. However, they did not have an economy car leaving me with two choices: take a minivan or a pickup truck for the same price or upgrade for a premium with extra $10/day. Quick calculation: $70 extra for premium car or pay ~$70 as extra gas... went for the premium for sure. But when changing my reservation, the agent said that it was actually $15/day extra, so another $35 for me + tax, which I took but this time with being little unhappy, because not having the economy car is Alamo's fault and the upgrade should rather be FREE. Anyway, the car itself was brand new, it did an avg MPG of 32, and our trip was enjoyable. Thanks Alamo.
CR Airport had given out all the standard size to other people before I showed up and downgraded me rather than upgrade me. I called customer service after picking the vehicle up and they arranged a switch to the correct size saying there were three vehicles available. When I dropped the vehicle off, the rental place had done the same thing and given all the vehicles away to other people. We ended up getting a minivan, after I complained, instead of what I ordered. Not so much an Alamo problem but the rental service they deal with needs to have some sort of disciplinary action taken against them for doing this type of thing to Alamo's customers.
Had to return a car early and i got no refund and they charged me another fee because it was not where i rented the car. They are crooks and i tell you to not use them ever.
Alamo Rent A Car is a US Car Rental based in Cedar Rapids, Iowa. Alamo Rent A Car is located at 2121 Arthur Collins Pkwy SW # 14, Cedar Rapids, IA 52404, USA.
Please contact with Alamo Rent A Car using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Alamo Rent A Car opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Rental in Cedar Rapids