Went to go and get a 99 cent smoothie as they were running a special and they were closed. Looked for the hours posted somewhere and they were no where to be found. Website had said open till 7pm. I was there well before 7 and everything was locked up tight. Post your hours somewhere so people aren't relying on the internet to find out what the hours are
When you spend almost 200.00 on an arrangement, it would be nice if you got everything you paid for, someone would amswer the phone, or at the very least, someone called you back when you leave a message with customer service. No card with the delivery means the recipient didnt even know who it was from at first. Never again.
Went in to choose a get well gift, lady working was very helpful and nice. Forgot the address at home to where I was sending it so called back 30 minutes later and got an older gentlemen that was the manager. Very rude and short...never placed order. Sir, it looks like others have experienced this. You have lost my business...will spend my money elsewhere!
Called to cancel an order and no one answered the phone... it was all automated. Said to call back during customer service hours... online said the store was open another 2 hours. If you're open, how is that not a customer service hour?
Arrived at 9:15 to pick up an arrangement that was to be ready at 9:30. I was rudely greeted by an older gentleman that asked me "what are you here for". After telling him that I had a pick up for 9:30, he said "well you're too early, sit down and wait". Now, I understand that I did arrive a little bit ahead of schedule, but the level of his customer service skills was at ZERO. This is supposed to be a nationally known business. Had there been an alternative business, I would've left and went elsewhere. Not a good look.
Edible Arrangements is a US Florist based in Cedar Rapids, Iowa. Edible Arrangements is located at 420 Colton Cir NE #2, Cedar Rapids, IA 52402, USA.
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