Not very customer service friendly, supervisors often standing conversing. A cashier the other day allowed an older club member to walk back and do her own price check instead of her going to do it or sending someone else. Then today, I go in for a beverage center that online clearly said $179.98 crossed out price $159.98 online and in club. The supervisor tells me they don't match online pricing, again I show him online and in store on my phone, he says he has to check the sign. I said the sign says $179.98 but online it says$179.98 now $159.98 online and in store. I finally told him to get someone over him and stop wasting both our time. Learn your job! Supervisor, retrain.
It was as always trying to get what you want. I live alone so I don't buy a lot of food stuff. But I spent over $200.00 .. as I have done for years. One thing I don't like is that you have something like that is now not there anymore you got out bid for it. But it is that way in all big change stores. I think you move the stuff around about every week. But I know that you have to keep an open eye on your stock and move it around. To put in new stuff and make better displays. I have worked in the marking bessnes before so I understand how it works. I do like shopping there at your stores. So keep up the good work and make us walk around to find things. Thanks
They have a very good selection of quality alcohols and food. Obviously, they sell in bulk.
Customer service line is comparable to purgatory. It is insane how slow and unknowledgable the staff is
Great store and selection of bulk items. Only had two cashiers working when we were there the other day. We were encouraged to use the self-checkouts, but told the employee that those machines are taking cashiering jobs from hard-working people. So we waited 20 minutes in line for a human cashier.
Sam S Club is a US Florist based in Cedar Rapids, Iowa. Sam S Club is located at 2605 Blairs Ferry Rd NE, Cedar Rapids, IA 52402, USA.
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