Doug Valentine has been my agent with State Farm for many years. Doug has been great in going over coverage with me regularly; but even more than that, he has filled his office with competent and congenial colleagues.
Best State Farm office! Best agents ever! Mitch is my insurance hero!
We have always had excellent customer service from this office. They are so friendly and helpful that we always feel comfortable when stopping by the office.
Doug is a great guy and consummate professional and his team is top notch. I really can't imagine how/where I would get better service. Anytime I have a question or need something Doug and his team are very responsive, informed and compassionate. Locally owned, great service, and competitive pricing!
Whether you visit the office or contact them by phone, Sue will greet you and can often answer your question; otherwise, she will get you in touch with an agent promptly. Your questions will be answered in a timely and thorough manner. With a house and two cars insured with this State Farm agency, I feel very comfortable that my needs are addressed professionally and in a timely manner. My most recent experience was with a small claim on a car repair. From first visit to repair appointment was a five day experience. It's nice to be respectfully treated as an individual!
I also recommend Brad. The staff is very friendly and greet you by your first name as soon as you walk through the door. Always smiling faces. They take an interest in your life and not just your policy. Great company.
State Farm Doug Valentine is a US Insurance Agency based in Cedar Rapids, Iowa. State Farm Doug Valentine is located at 240 Wiley Blvd SW #E, Cedar Rapids, IA 52404, USA.
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