The driver was amazing. I left my wallet in the van and he went waayyy out of his way to return it. HOWEVER, the woman at the front desk was very grumpy and rude. I was going to leave the driver a big tip after he returned my wallet, but it was a different driver. He left it at the front desk. I called the woman telling her that I saw the other driver just run in and out and was confused. She yelled at me saying that the driver handed the wallet over to the people at the front desk and they acted like they had no idea what he was talking about. She was very, very mean. The important thing was that they did what they said they were going to do. He could've easily said that the wallet wasn't there and he could've stolen everything, but he didn't. Great drivers. Grumpy old receptionist.
This was surprising, because my flight back to Iowa last Christmas landed at 12:37 a.m., and they had a shuttle ready for me at that time. The shuttle service earned an especially low rating because--as we all know--the day before Thanksgiving is one of the heaviest travel days in this country. I understand that all employees want to be home at a reasonable time the night before Thanksgiving, but we Iowan travelers need you. Do better, Cedar Rapids Airport Shuttle Service.
Did a great job ferrying me from the airport to my hotel in Iowa city despite my flight being 6 hours late. Pick up from hotel on the way back was on time and also smooth.
Prompt and very courteous. You can pay with cash/credit card inside the airport at their desk or pay cash to the driver.
Had used the shuttle occasionally in the past few years. Their services just keep on sliding downhill. Everyone has become so rude. I will not use them again.
I used the Cedar Rapids Airport Shuttle Service last Christmas and had a great experience (5-star review). When I called to schedule a shuttle for my flight back for Thanksgiving this year, however, I was told by the shuttle service that my flight arriving at 11:44 p.m. the night before Thanksgiving was "too late," because the shuttle service was "short staffed" that day.
Airport Shuttle Service is a US Point Of Interest based in Cedar Rapids, Iowa. Airport Shuttle Service is located at 2121 Arthur Collins Pkwy SW, Cedar Rapids, IA 52404, USA.
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