This place is a lot of fun. The kids enjoyed the food preparation. The scallops were good the steak even with the upgrade was partially not edible (Gristle). It will be a long time before we return.
They have good sushi deals on Sunday and throughout the week during the summer.
This rating would be a 5 if I didn't have constant problems with the servers. Not paying any attention to us, awkward and not professional, can't pronounce items on the menu, no refills, Forgot to bring out soup and salad, ect. There used to be a waitress that was fantastic, wish she was still there!
The food was great but the service sucked ass!!! My family was there last night we was eatting talking and talking about desert we didn't even get a chance to call our server back over who not once asked us if we wanted refills to take our order when another server came over and told us they had people waiting and we had to go!!! We have spent a lot of money here and we will not be back ever again. They got new owners and it all has went down hill!!! We will spend our money else where. But what topped it off when our own server was embarrassed and she went and told someone.
Best sushi in town. We eat here once a week.
On Saturday, July 22 six people came into your restaurant to have dinner. This is something we do at least three to four times a year as a group. We were greeted and seated promptly. Our waitress took our orders and she was off. We would see her two more times before bringing us our bills. One of the people in my group ordered sashimi which was not even delivered until after we had receive the majority of our hibachi meal. Our chef had to clear our salad and soup dishes away as our waitress was nowhere to be found. Our chef had to flag down our waitress in order to get additional drinks for the table. Over half of our waters were empty the majority of the time we were here. One person in our party typically has three to four beers with dinner and was only able to order one due to no waitress. Once we received our bills we noted that an automatic gratuity was added to the bill. When I went to get the manager to question this I was informed that the manager was our waitress. Her name is Sarah (Server ID: 212729). Sarah prompt came to our table to collect the bills. When my husband politely asked why there was a gratuity added to the bill he was given a very rude reply "It is automatic with parties of 6 or more. We have to share tips with the bartender and the chef". Her tone of voice was very confrontational and this escalated a bad experience further. She grabbed the bills and took them away. When she returned she snapped out "I took it off all the bills" as she handed everyone their bills. This is not acceptable behavior from a member of a wait staff let alone the manager of your restaurant. This was one of our favored places to dine but this will effect that choice. Also, as we were leaving you began "barking" orders at another one of the waiters working that evening. It very much appeared that she was taking her anger out on him and I felt sorry for him. On a good note, the Chef did a fantastic job.
Was kinda disapointed tonight, we reserved the back room for a work christmas party. Had a group of 15, we figured both cooks would come out to cook at sametime, they didnt 1 group was almost done eating before second cook came out. Not sure if they were having hvac issues, but the entire place was cold! Had to wear coat to stay warm. Waitress was kinda rude. Been here a few times and always had better service and experiance.
Maybe their hibachi is better than the service you get with sushi only, which is in a small room with small two person tables. It'd be nice to see them open the space a little bit, get rid of the seating area and get some booths.
Osaka Japanese Steak House And Sushi Bar is a US Restaurant based in Cedar Rapids, Iowa. Osaka Japanese Steak House And Sushi Bar is located at United States, Iowa, Cedar Rapids, 1st Ave SE, #104邮政编码: 52402, Cedar Rapids, Iowa 52402, USA.
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