The workers are nice, but they're extremely unprofessional. My friend and I went to the checkout while 4-5 employees, including the manager, were standing around loudly talking about their boyfriends and social lives. The cashier didn't say hi to us or even look at us, she just kept talking to her coworkers throughout the entire transaction. We felt completely ignored and VERY awkward, basically being stuck in the middle of their (really cringeworthy and immature) conversation. Our items did not ring up correctly either and I had to point it out so they could manually fix it. My exact words to my friend while leaving the store were "That might have been the most unprofessional experience I've ever had" lol.
Like another reviewer said, I'm happy these girls enjoy working together and have a good time at work, but there's a line between having fun and disrespecting customers. Please at least acknowledge customers and make them feel welcome.
Went in with teenage daughter & stood in line to check out behind someone with 7-10 items being rang up & us with one (1) item for OVER 10 minutes while the manager & 3-4 other employees stood less than 3 feet away going through stock talking & having fun. I'm glad they enjoy one another & have a good time at work, but I doubt I would ever go back & spend my money there. The cashier most likely newer shouldn't be alone when there is more than a single person in line. HORRIBLE SERVICE!!
Rue21 is a US Clothing Store based in Cedar Rapids, Iowa. Rue21 is located at 4444 First Ave NE, Suite 0079 B, Cedar Rapids, IA 52402, USA.
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