These guys have awesome customer service. They know their products and can lay out the options and help you choose the one that's best for your project. In addition, they are cheerful and personable. They cost a bit more than Home Depot, but it's totally worth it. You're not left holding the bag when things go south.
I took a storm window in to have the glass replaced. The employees stated they could have it fixed that day. Due to time issues on my part, it was decided that I would pick it up that weekend. When arriving to pick it up a young employee found it and nothing had been done to the window. When I questioned it he asked my who had helped me. When I describe the man he then told me he was an old employee and I shouldn't trust his word. Really? So you're saying I am not to trust any employee that works at your business. I am beside myself and I don't think I will ever step foot in this store again... or refer anyone.
The workers are overwhelming . Everytime i go here every employee on duty asks if i need help , everytime i do allow them to try to help they cant ever find what i need or claim they dont seem to carry what im looking for.. i usually continue to look for the items on my own and , Atleast 3 times i been there i found the items myself.. and things are extremely overpriced compared to any hardware store like that. The staff really needs to study store so they know what they carry there and where its located
Always great help when needed.
Staff is usually great, a couple of the guys have been rather gruff when my wife has gone in to pick things up for me. Overall they have what you need for simple projects or repairs.
Vernon Village True Value is a US Hardware Store based in Cedar Rapids, Iowa. Vernon Village True Value is located at 3501 Mt Vernon Rd SE, Cedar Rapids, IA 52403, USA.
Please contact with Vernon Village True Value using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Vernon Village True Value opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hardware Store in Cedar Rapids