Upgrade from the next door Marriott. Updated, modern rooms. In-room fridge is a nice touch, but a little loud. Continental breakfast makes things easier with a busy schedule. Their cinnamon rolls rock!
First time staying here. We asked for early check in at booking since we drove 4 hours and needed to get ready for a wedding. Our rooms weren’t ready. We were told they would be ready in 20 minutes. Meanwhile, our other family members who called that morning were able to check right in early. We approached the desk after 20 minutes and were told one room would be ready in 10 more minutes. When we asked the status again after 10 minutes our room still wasn’t ready. The two young women at the front desk never offered any apology, and were frequently not at the desk but instead eating in the back. Then when my husband asked again after waiting 45 minutes we were told that they were at capacity the night before and if we would have called in addition to already asking for an early check in they may have gotten to it faster. We were given one room to start getting ready in while the other room was being cleaned, and while in our room a housekeeper entered our room without knocking or announcing themselves. The housekeepers in the hall were VERY loud. Later that night we needed to get a new key for one of the rooms and the evening desk employee was very rude to my daughter when she asked for a new key. She was asked her room number, which she gave. Then asked the name that the reservation was under and then the employee commented that “well you’re only here one night”. Doesn’t mean that you don’t need a functioning key! We will be taking our business back to the Hampton Inn a block away where we have stayed before and never had an issue.
Good visit. The room was really clean and modern. The staff was very nice and informative. Pool was closed do to maintenance so that was a bummer. Parking was nice and made unloading very easy. Breakfast was good and had a decent spread.
I enjoy to stay here each time I'm in town for work. The staff is friendly and house keeping does a great job. I also really enjoy the food. The rooms are always clean and well kept. The bed is comfortable enough.
Spacious room and comfortable stay. Staff was very helpful and courteous. Complimentary breakfast had a variety of food options. Coffee/tea/hot chocolate available all day. Indoor pool.
Holiday Inn Express Cedar Rapids Collins Rd is a US Lodging based in Cedar Rapids, Iowa. Holiday Inn Express Cedar Rapids Collins Rd is located at 1230 Collins Rd NE, Cedar Rapids, IA 52402, USA.
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