My friend and I went to Iowa for truck driving at CRST. However, things didn't work out as planned and something's weren't going as smoothly as we expected. Nonetheless, the front desk person Dani (not sure how to spell her name) was possibly the kindest person we had spoken to in the 2 days we were in Iowa. She helped us greatly with our situation (given that only dedicated drivers were booked at her hotel and expedited, what we were, were booked at the red roof inn across the street) and tried to get in touch with everyone she knew who could possibly help get us a room. Unfortunately on a Sunday everyone is gone so we were a bit stuck. Whenever we had left the training center we went straight back to this quality inn where another individual got us set up for one night so we could head back to our home state the next morning. However, in the morning Dani was down at the front desk and further spoke to us and continued to show nothing but kindness. Not to mention the room we had was wonderful for a motel. So in service my friend and i give this establishments service a full 5 stars.
The staff was great!! Breakfast was awesome!! Room was very clean and the bed was amazing!! Bathroom... Well... There was hair in the tub, on the floor, and the toilet was a little dirty. Here was also a used washcloth left behind from someone what on the shower curtain rod that I didn't notice until I was in the shower!! I clean for a living so notice things especially in the bathroom!!
Clean room. Bed was comfy. Kayla helped my mother and I get our tv working and was a peaceful night. When we left I forgot my boots and she kindly mailed them back! Thank you Kayla for your costumer service! Much appreciated!!
The room was nice. I want 2 things when I check into a hotel. A working TV and a good night sleep. My remote control would not change channels. Woman at the desk said some were programmed wrong, too bad. WTH? At 4:30 I was woken by loud noises in the hallway. When I went to investigate it was the police. When I couldn't sleep anymore I again went to the front desk.Turns out they were evicting the guests for smoking pot. When I asked for a refund the lady said they don't do refunds. So it was a pretty awful experience
Our king bed suite was nice and comfortable. The free breakfast was really tasty with hot food options. We were charged $30 for our two dogs but they are dog friendly.
Quality Inn At Collins Road is a US Lodging based in Cedar Rapids, Iowa. Quality Inn At Collins Road is located at 5055 Rockwell Dr NE, Cedar Rapids, IA 52402, USA.
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