Great crew, fast and hard working and always willing to go the extra mile to take care of the customers.
Good guys working there, answered my questions and fixed my vehicle. It was expensive, but that's Sears, right?
EDIT: I received a phone call today from the Regional VP for Sears Auto. We had a wonderful conversation and he has assured me that steps were being taken to improve the quality of service. At this time I will continue to be a customer at Sears Auto and I consider my issue resolved.
Me an my wife went here to get our oil changed on our truck. well they did change the oil. but, less then 3 days later, we had smoke flying out of the hood, an into the cabin of our truck. we pulled over an i popped the hood, turns out the radiator hose clap was completely loose and the hose was disconnected. now the hood was never open since we left sears, so why did this happen? Let me tell you why, i had a friend come out here to visit all the way from Omaha, NE, he also went to the sames sears to get his oil changed, and what do you know, few days later his radiator hose ended up the same way. looks like its time for me to start getting my hands dirty changing my own oil. when you go to a mechanic to get your vehicle maintained, and the mess with something so you have to come back later and pay them more money, its sad and pathetic. this is not the ghetto.
They are always very helpful and willing to explain what services are needed before performing them. Also very fair prices.
Sears Auto Center is a US Car Repair based in Cedar Rapids, Iowa. Sears Auto Center is located at 4600 1st Ave NE, Cedar Rapids, IA 52402, USA.
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